There is a radical transformation taking place in the public’s relationship with the organizations from whom they purchase products and services. As trust levels between the public and large institutions like Government continue to decrease, private sector businesses are being called on to fill the resulting gaps in social responsibility
In Deloitte’s 2018 Global Human Capital Trends Report, they make it abundantly clear that organizations are no longer assessed solely on traditional metrics such as financial performance, or the quality of their products or services. Rather, organizations today are increasingly judged on the basis of their relationships with their workers, their customers, and their communities, as well as their impact on society at large, transforming them from business enterprises into social enterprises.
