Most Useful Features You Should Implement In Your CRM?
No one will deny that meeting customer requirements is a great challenge. You will need to keep up with contacts,…
Month: August 2023
Eight CRM Essentials An Executive Guide to the Eight Must-Have Elements of Every Successful CRM Initiative
It’s no secret that winning and retaining customers is the key to business growth and success. But that’s no small…
Winning at Recruiting
Recruiting is competitive. Like in any competition, there are winners and losers. The champions at sourcing, attracting, assessing, and hiring…
CAHRS HR Shared Services (HRSS): Models and Trends
The findings of this research project are based on interviews with 44 Human Resources (HR) leaders across 39 national and…
Disruptions in Retail Through Digital Transformation
The word “Innovative Disruption”, to quote from Mr. Clayton Christensen, the Author of “Innovator’s Dilemma”, refers to an organization or…
Call Center Metrics: Key Performance Indicators (KPIs)
The quality of each contact is essential to successful call center performance. Quality should be defined to reflect the needs…
Security and Privacy white paper
monday.com Work OS manages the data of over 152,000 companies around the world, and with this responsibility, we are committed…
How Zendesk generated 61 sales-qualified opportunities out of 2,000 untouched leads in 6 weeks
Zendesk was faced with a challenge: while their marketing team was able to generate tons of leads every month, a…
Zendesk® Integration with Remote Support
Streamline Ticket Management, Problem Resolution, and Compliance The integration between the two platforms provides a unique solution that expedites ticket…
CRM Comparison White Paper: HubSpot, Zendesk, Zoho & Odoo
Introducing CRM offers available today Today’s CRM market offers a significant number of solutions and software alternatives. Some fit larger…