HR used to be considered a support function. HR professionals were limited to administrative tasks and senior executives didn’t think they could have any considerable impact on the business. As it became evident that employees are the center of a successful organization, HR came to be recognized as a strategic function that directly contributes to organizational growth and success.
While personnel management is one of the primary responsibilities of the HR function, there is a lot more it does that contributes to a great employee experience. Today, HR professionals are expected to be adept at strategic planning, succession planning, leadership development, and streamlining business operations.