HR Outsourcing Redefined: Options for Workforce Management

Realizing that HR organizations’ needs are as varied as the organizations they serve, ADP recently commissioned a study to explore administrative services needs specific to HR and benefits in midsized U.S. companies.

The intent of the study was to understand HR organizations’ current ways of doing business, as well as their feelings on the subject of outsourcing. They were invited to share their preferences along a full spectrum of business process outsourcing options—from handling tasks completely in-house as many do today, to handling tasks in-house with better tools and/or additional outside support, to partial or complete outsourcing.

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